Whole-Home Water Softener
A single-tank softener with USA-made, high-capacity resin and a coconut-shell carbon layer, so you get softer water and less chlorine in one footprint.
Best for: Homes with hard water and limited space
What it helps with
What you'll notice
No more white crust on faucets
That chalky buildup on faucets, showerheads, and glass doors is hard-water minerals. The softener removes them before they reach your taps.
Spot-free dishes and glasses
Without those minerals, dishes and glassware dry clearer and soap scum builds up far more slowly.
Softer skin and hair
Soap rinses off easily in soft water, so many people notice less dryness and itchiness after a shower.
Appliances that last longer
Scale coats the inside of water heaters, dishwashers, and washing machines. Stopping it helps them run efficiently for longer.
Less chlorine
A carbon layer takes the edge off chlorine taste and smell, and protects the resin.
Less soap and detergent
Soap lathers better in soft water, so you can use less of it.
Good to know
- You'll add salt to the brine tank now and then. It holds about two bags.
- Softening adds a small amount of sodium to your water. If you're watching sodium, the tankless RO system removes it at the kitchen tap.
- If chlorine taste is your main complaint, the Complete Home System gives the carbon its own, larger tank.
How it works
What happens to your water
- 1
Carbon layer
Coconut-shell carbon takes out chlorine and chloramine, which also protects the resin below.
- 2
Softening resin
The resin bed captures hardness minerals, so every tap gets soft water without a drop in pressure.
- 3
Brine regeneration
The valve recharges the resin with salt water from the brine tank, typically about once a month.
What's included
- 10% cross-linked resin, made in the USA
- Coconut-shell carbon for chlorine and chloramine
- Ceramic-disc digital valve with 72-hour memory backup
- Two sizes: Large (48,000 grains) and XL (64,000 grains)
- Brine tank that holds about two bags of salt
Every system is sized from your free in-home water test and installed by our own technicians.
Explore the system
See every part, and where it comes from
Tap any part of the model to see what it does and where we source it. The numbers follow the water through the system.
Step 1 of 4 in the water's path
Ceramic-disc control valve
Water enters here first. Ceramic discs instead of plastic seals for a longer life, with a digital program and a 72-hour memory backup for power outages.
Where it comes from
- Assembled in Wisconsin, USA by Hankscraft
Specifications
Full spec sheet- Valve flow rate
- 28 GPM
- Bypass size
- 1" – 1¼"
- Softening capacity
- Large 48,000 grains · XL 64,000 grains
- Softening resin
- 10% cross-linked · Large 1.5 cu ft · XL 2.0 cu ft
- Media tank size (D × H)
- Large 10" × 54" · XL 12" × 52"
- Brine / salt tank
- 15" × 35" square
- Shipping weight
- Large 125 lbs · XL 150 lbs (brine tank 17–18 lbs)
How it works
From first test to your first clean glass
Step 1: Free in-home water test
A specialist tests your water on-site and walks you through the results. The visit takes about 30 minutes.
Step 2: A plan built for your home
You get a clear recommendation sized to your water and household. There's no pressure and no upsell.
Step 3: Professional installation
One of our own installers, Derrick, Joseph, or Mike, installs, tests, and cleans up, usually within a single day.
Step 4: Ongoing support
We send filter and salt reminders and answer the phone when you have a question.
Compare
Other systems we install
Complete Home SystemCity-water homes that want every tap and appliance protected at once
Salt-Free Water ConditionerHomeowners who want to stop scale without the upkeep of a softener
Whole-Home Carbon FilterCity-water homes bothered by chlorine but not hard water
Well Water Dual Tank SystemPrivate wells with iron, sulfur, or manganese where you'd rather not add chemicals
Whole-Home UV SystemPrivate wells, or any home where bacteria is a concern
Tankless Alkaline ROReplacing bottled water for drinking and cooking
FAQ
Questions, answered
Can't find what you're looking for? Call (856) 276-5310. A real person picks up.
What does a whole-home system actually do?
It sits where the water line enters your house, so every shower, faucet, and appliance gets treated water, not just one tap.
Do I need a softener, a filter, or both?
Softeners fix hardness (scale, spots, dry skin). Filters fix taste, smell, and contaminants like chlorine. Many homes have both problems. The free water test shows which ones you have.
How does reverse osmosis work?
Water is pushed through a very fine membrane that lets water molecules pass and holds back dissolved solids. Our alkaline stage then adds a little mineral back for a smoother taste.
Will treatment lower my water pressure?
A properly sized system shouldn't cause a noticeable drop. We size tanks and valves to your home's plumbing and flow rate for that reason.
How much does a system cost?
It depends on your water and the size of your home. After the free test you'll get a written, itemized quote with no surprises.
Do you work with private wells?
Yes. Well water often needs iron, sulfur, or sediment treatment on top of softening, so we tailor the setup to your test results.
How long does installation take?
Most installs finish in a single day. We run the system, check for leaks, and show you how everything works before we leave.
What maintenance is involved?
Softeners need salt added every so often; the brine tank holds about two bags. On the RO system, the pre and post filters are changed every 6 months and the RO filter once a year. We'll remind you when they're due.
Is there financing?
Flexible monthly payment options are available for qualifying customers. Ask about them during your consultation.
What does the warranty cover?
Qualifying equipment carries a lifetime warranty. You'll receive the full terms in writing with your quote.
Water quiz
Find the right system for your home
Answer five quick questions and we'll recommend a water treatment solution for your home. Then book your free water test and quote.
- Takes about a minute
- Instant recommendation
- Prefer to talk? Call (856) 276-5310